01 / SERVICE CATALOGUE

Everything your infrastructure needs, under one desk

Cloud, servers, databases, web platforms, security and containers — one engineering team operating across the stack.

01 / CORE OPERATIONS

Infrastructure Services

AWS, operating systems, data, web platforms, Kubernetes and security — operated through one engineering workflow.

INFRASTRUCTURE
ENVIRONMENTCloud → Systems → Data → Web → SecurityOne engineering workflow across production infrastructure.
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SERVICE 01AWS CLOUD

AWS Cloud Support

From a single EC2 instance to a multi-account landing zone, we manage, secure and optimize your AWS environment so it scales without surprises.

What's included

  • EC2, RDS, S3 and VPC setup & management
  • IAM policy review and least-privilege access
  • Auto Scaling and load balancer configuration
  • CloudWatch monitoring & alerting setup
  • Cost review and rightsizing recommendations
  • Incident response for production outages
Engineer online
SERVICE 02LINUX OS

Linux OS Support

Provisioning, hardening and day-to-day administration for Ubuntu, RHEL, CentOS and Debian-based servers, handled at the shell level.

What's included

  • Server provisioning and initial hardening
  • Package and kernel updates, patch management
  • Cron jobs, systemd services and process tuning
  • Disk, memory and CPU performance troubleshooting
  • User, permission and SSH access management
  • Log analysis and root-cause investigation
Engineer online
SERVICE 03WINDOWS OS

Windows OS Support

Active Directory, Windows Server administration and Group Policy management for teams running on the Microsoft stack.

What's included

  • Active Directory & domain controller management
  • Group Policy configuration and troubleshooting
  • Windows Update / WSUS patch cycles
  • Remote Desktop Services setup and access control
  • File & print server administration
  • PowerShell scripting for routine operations
Engineer online
SERVICE 04DATABASE

Database Support

Keep production data safe, fast and available with backup strategy, replication and hands-on tuning from engineers who live in query plans.

What's included

  • MySQL, PostgreSQL, MSSQL and MongoDB support
  • Backup, restore and disaster recovery planning
  • Replication setup and lag troubleshooting
  • Query optimization and index tuning
  • Zero/low-downtime migrations
  • 24/7 monitoring and alerting
Engineer online
SERVICE 05WEB SERVER

Web Server Support

Setup, hardening and troubleshooting for Nginx, Apache and IIS — the layer where most "it's slow" tickets actually live.

What's included

  • Nginx, Apache and IIS installation & configuration
  • Virtual hosts, reverse proxy and load balancing
  • SSL/TLS certificate installation and renewal
  • Caching, compression and performance tuning
  • Access log analysis and traffic troubleshooting
  • Security headers and hardening review
Cloud-native operations
SERVICE 06KUBERNETES & CONTAINERS

Kubernetes & Container Operations

Production support for containerized workloads — from cluster health and deployments to ingress, scaling, persistent storage and incident troubleshooting.

What's included

  • Kubernetes cluster and node health checks
  • Deployments, pods, services and ingress troubleshooting
  • EKS and cloud-native workload operations
  • Helm-based deployment and configuration support
  • Container resource, scaling and restart analysis
  • Persistent volume and application connectivity troubleshooting
Security operations
SECURITY OPERATIONSValidate · Remediate · Prove
07 / SECURITY

Security & Infrastructure Hardening

Practical security operations for production infrastructure — from vulnerability validation to controlled remediation and evidence-based closure.

  • ✓Linux and Windows hardening
  • ✓TLS / SCHANNEL / cipher validation
  • ✓VAPT finding validation and remediation
  • ✓SSH / RDP / SMB security controls
  • ✓Patch planning and pre/post checks
  • ✓Evidence and customer closure reports
Request security support →
02 / GROWTH & PRODUCT

Digital Services

Customer-facing products and growth services, clearly separated from infrastructure operations.

DIGITAL
DELIVERYDesign → Build → Measure → ImproveDigital services kept separate from infrastructure operations.
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SERVICE 08E-COMMERCE

E-commerce Engineering

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Build, improve and maintain customer-facing commerce experiences with a focus on reliability, performance and clean handoffs.

What's included

  • ✓Shopify and WooCommerce setup
  • ✓Custom storefront and checkout work
  • ✓Payment, analytics and third-party integrations
  • ✓Performance and conversion-focused improvements
  • ✓Maintenance, content and release support
Engineer online
SERVICE 09WEB DEVELOPMENT

Web Development

From a new marketing site to a full web application, our developers build it and our support team keeps it running afterward — no handoff to a different vendor.

What's included

  • New website or web application builds
  • E-commerce store setup (Shopify, WooCommerce, custom)
  • React, Node.js, PHP, Python, Java & WordPress
  • Third-party API integrations
  • Ongoing bug fixes and feature updates
  • Performance and SEO health checks
Engineer online
SERVICE 10MARKETING

Digital Marketing

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Structured digital marketing support for teams that need campaigns, measurement and optimization connected to the product.

What's included

  • ✓Campaign planning and channel setup
  • ✓Analytics and conversion tracking
  • ✓Landing-page and funnel improvements
  • ✓Performance reporting and optimization
  • ✓Ongoing growth experiments
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SERVICE 11AD CAMPAIGNS

Ad Campaign Management

Google and Meta Ads setup, campaign structure, conversion tracking, and ongoing optimization — for your own business, or for your customers' sites if you run a marketing or web business yourself.

What's included

  • Google Ads and Meta Business Manager account setup
  • Conversion tracking (Google Ads tag, Meta Pixel) wired into your site
  • Campaign structure, keyword research, and audience targeting
  • Ad creative and copywriting guidance
  • Ongoing optimization and budget management
  • Performance reporting

Not sure which service you need?

Submit a request and describe the issue — we'll route it to the right engineer.

Submit a support request