InfraCore Technologies handles the AWS accounts, Linux boxes, Windows servers, databases and web servers that keep your business running — so your team can focus on the product, not the pager.
Every request routes to an engineer who actually knows the platform — no first-line script readers, no hold music.
Architecture reviews, EC2/RDS/S3 management, IAM hardening, cost optimization, autoscaling and incident response.
See details →Provisioning, kernel and package management, performance tuning, security patching and shell-level troubleshooting.
See details →Active Directory, Windows Server administration, Group Policy, patch cycles and Remote Desktop environments.
See details →Backup strategy, replication, query tuning, migrations and around-the-clock monitoring for production databases.
See details →Setup, hardening and troubleshooting for Nginx, Apache and IIS — virtual hosts, reverse proxies, SSL and load balancing.
See details →New websites, web apps and e-commerce builds, plus ongoing fixes, feature work and API integrations for existing sites.
See details →Firewall and access review, patch management, vulnerability checks and incident response across your whole stack.
Request this →Urgent tickets get a human reply in minutes, not a canned auto-response. You can see exactly where your ticket sits, at all times.
Every request is handled by someone certified on that exact platform — AWS, Linux, Windows, your database engine, or your web server.
Track backlog, in-progress and completed work from one dashboard — no digging through email threads to find status.
Least-privilege access, documented change control, and clean handoffs so nothing is left "temporarily" open.
Support plans scoped to your infrastructure size — no surprise overage bills for a routine restart or config change.
Cloud, OS, database and web server support from a single vendor — fewer handoffs when an issue crosses layers.
Tell us the service, priority and what's happening. Takes under two minutes.
Your ticket lands in our queue and is routed to the right engineer immediately.
Status moves to "in progress" — you can check the dashboard any time for updates.
We confirm the fix with you before marking the ticket complete.
Submit a request and it lands directly in our support queue.